Applicable Products

• XenDesktop
• XenApp
• Receiver for Windows

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Objective

This article describles how to configure USB Redirection in a XenDesktop environment.

USB Devices not optimized for virtual channel support will fall back to the Generic USB virtual channel using raw USB redirection.

For XenApp per user audio redirection is supported, for each client user account receiver gpo has to be set for enabling audio through Generic USB.

Instructions

USB Device Redirection Introduction

Generic USB redirection feature allows redirection of arbitrary USB devices from client machines to XenDesktop virtual desktops. With this feature, the end users have the ability to interact with a wide selection of generic USB devices in their XenDesktop session as if it had been physical plugged into it.

Generic USB redirection works at a low level and redirect USB request and response message between client machines and XenDesktop virtual desktop. It avoids the requirement for compatible device drivers on the client machine and the driver is expected to be supported on the virtual desktop only.

Generic USB Redirection Configuration

By default, USB redirection configuration is not enabled. To use it, USB redirection policy and specific redirection rules must be enabled and configured.

Enabling Generic USB Redirection

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1. Open Desktop Studio on XenDesktop server, click Start > All Programs > Citrix > Desktop Studio.

2. Expand HDX Policy.

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3. Select Users.

4. Click Edit > Settings.

5. In the Policy console, scroll down to USB Devices.

6. Click Add on Client USB device redirection.

7. Select Allowed and click OK.

Creating USB Redirection Policy Rules

When the user tries to redirect USB device to Virtual Desktop, it is checked against each USB policy rules in turn until a match is found. The first match for any devices is considered final. If the first match is an Allow rule, the matched device is allowed to be redirected to the virtual desktop. If the first match is a Deny rule, the matched device is only available in the local desktop.

1. Open Desktop Studio on XenDesktop server and click Start > All Programs > Citrix > Desktop Studio.

2. Expand HDX Policy.

3. Select Users.

4. Click Edit > Settings.

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5. In the Policy console, scroll down to USB Devices.

6. Click Add on Client USB device redirection rules.

7. Select Use default value and click OK.

   You can find the default rules in the following registry in virtual desktop:

   Caution! Refer to the Disclaimer at the end of this article before using Registry Editor.

   HKLMSOFTWARECitrixPortICAGenericUSBDeviceRules for 32-bit OS

   Or

   HKLMSOFTWAREWow6432NodeCitrixPortICAGenericUSBDeviceRules for 64-bit OS

Creating Client USB device optimization rules

In XenApp and XenDesktop 7.6 FP3, the Client USB device optimization rules can be applied to devices to disable generic usb optimization for interrupt devices, or to change the optimization mode.

When a user plugs in a USB input device, the host checks if the device is allowed by the USB policy settings. If the device is allowed, the host then checks the Client USB device optimization rules for the device. If no rule is specified, then the device is handled as Interactive mode (02). Capture mode (04) is the recommended mode for signature devices.

For more details follow link.

Settings for Audio redirection of XenApp (per user )

For Server OS enable audio through Generic USB from client policy, supported from Receiver 4.5 and XenApp / XenDesktop 7.8

For enabling audio redirection for logged in user you must perform following steps:

1. On Client copy receiver.admx from C:Program Files (x86)CitrixICA ClientConfiguration to C:WindowsPolicyDefinitions
   Note: For x86 Client instead of Program Files (x86) go to Program Files

2. On Client copy receiver .adml from C:Program Files (x86)CitrixICA ClientConfigurationen-US to C:WindowsPolicyDefinitionsen-US
   Note: For x86 Client instead of Program Files (x86) go to Program Files

3. On Client launch GPO by running gpedit.msc

4. Go to ComputerConfiguration->Administrative Templates->Citrix Receiver->User experience and right click edit “Audio through Generic USB Redirection”
   

5. Enable the policy and on client run gpupdate /force from command prompt
   

6. Launch XenApp session and redirect the audio device .

Settings for Specific USB Devices

Besides generic USB redirection, XenDesktop provides optimized redirection methods for some specific USB devices. Some advanced functions such as, data compression is provided by these dedicated virtual channels:

Using the USB Device Rules Policy

1. Open the Local Group Policy Editor and go to Administrative Templates > Citrix Components > Citrix Receiver > Remoting client devices > Generic USB Remoting.
2. Open the USB Device Rules setting and enable the setting. Add the USB Device rule as in this example,
   The Allow: VID=1230 PID=0007 rule allows the device with Vendor ID 1230 and Product ID 0007:
   Note:Use the Allow: VID=xxxx PID=xxxx rule when a specific device must be on top of the device rules list.

​
Note: Refer to Hardware/Device property details to find the Vendor ID or a tool like USBVIEW or on the Receiver Toolbar, go to Devices > Manage Devices > and mouse over on any device as shown in the following figure:

3. For Citrix Receiver 4.6 and lower, generally, the following USB Error appears when the device is in use on the endpoint. Identify the process using the device and kill it:

   “Device appears to be in use and cannot be attached. Close any…”

From Citrix Receiver 4.7 onwards, USB Error allows to forcefully redirect the device by clicking on Yes button

Workaround

Note: On Windows Receiver 3.0 version and later, there is a workaround to suppress the USB Error.

There is a registry setting available to force-redirect USB devices, even if a client-side application is using the device:

1. Open HKLMSOFTWARECitrixICA ClientGenericUSB for 32-bit OS.

   Or

   HKLMSOFTWAREWow6432NodeCitrixICA ClientGenericUSB for 64-bit OS.

2. Set REG_DWORD value EnableForceRestartForHID to 1.

Windows 10 Doesn't Install Specific Drivers For USB Audio ..

Additional Resources

Citrix Documentation - Configure USB support

If you are developing on Windows and want to connect a device for testing,then you need to install the appropriate USB driver. This pageprovides links to the web sites for several original equipment manufacturers (OEMs),where you can download the appropriate USB driver for your device.

If you're developing on Mac OS X or Linux, then you shouldn't need a USB driver.Instead read Using Hardware Devices.

To connect and debug with any of the Google Nexus devices using Windows, youneed to install the Google USB driver.

Install a USB driver

First, find the appropriate driver for your device from the OEM driverstable below.

Once you've downloaded your USB driver, follow the instructions below to install or upgrade thedriver, based on your version of Windows and whether you're installing for the first timeor upgrading an existing driver. Then see Using Hardware Devices forother important information about using an Android device fordevelopment.

Caution:You may make changes to android_winusb.inf file found insideusb_driver (for example, to add support for other devices),however, this will lead to security warnings when you install or upgrade thedriver. Making any other changes to the driver files may break the installationprocess.

Windows 10

To install the Android USB driver on Windows 10 for the first time, do the following:

1. Connect your Android device to your computer's USB port.
2. From Windows Explorer, open Computer Management.
3. In the Computer Management left pane, select Device Manager.
4. In the Device Manager right pane, locate and expand Portable Devices or Other Devices, depending on which one you see.
5. Right-click the name of the device you connected, and then select Update Driver Software.
6. In the Hardware Update wizard, select Browse my computer for driver software and click Next.
7. Click Browse and then locate the USB driver folder. For example, the Google USB Driver is located in android_sdkextrasgoogleusb_driver.
8. Click Next to install the driver.

Windows 8.1

To install the Android USB driver on Windows 8.1 for the first time, do the following:

1. Connect your Android device to your computer's USB port.
2. Access search, as follows:

   Touch screen: On your computer, swipe in from the right edge of the screen and tap Search.

   Using a mouse: Point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.

3. In the search box, type into and then click Device Manager.
4. Double-click the device category, and then double-click the device you want.
5. Click the Driver tab, click Update Driver, and follow the instructions.

Windows 7

To install the Android USB driver on Windows 7 for the first time, do the following:

How To Enable Generic Audio Driver

1. Connect your Android device to your computer's USB port.
2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
3. Select Devices in the left pane.
4. Locate and expand Other device in the right pane.
5. Right-click the device name (such as Nexus S) and select Update Driver Software. This will launch the Hardware Update Wizard.
6. Select Browse my computer for driver software and click Next.
7. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
8. Click Next to install the driver.

Or, to upgrade an existing Android USB driver on Windows 7 and higher with the newdriver:

1. Connect your Android device to your computer's USB port.
2. Right-click on Computer from your desktop or Windows Explorer, and select Manage.
3. Select Device Manager in the left pane of the Computer Management window.
4. Locate and expand Android Phone in the right pane.
5. Right-click on Android Composite ADB Interface and select Update Driver. This will launch the Hardware Update Wizard.
6. Select Install from a list or specific location and click Next.
7. Select Search for the best driver in these locations; uncheckSearch removable media; and check Include this location in thesearch.
8. Click Browse and locate the USB driver folder. (The Google USBDriver is located in android_sdkextrasgoogleusb_driver.)
9. Click Next to upgrade the driver.

Get OEM drivers

USB Mass Storage Driver Not Working - Microsoft Community

See More Results

If you don't see a link for the manufacturer of your device here, go to the support section of the manufacturer's website and search for USB driver downloads for your device.