After you upgrade a computer or device to Windows 10, certain Garmin wearable devices may not work as expected when they're connected to a USB port. Although the Garmin device shows up in Device Manager and is displayed as a connected drive in File Explorer, it isn't accessible. Attempts to access the drive trigger errors such as the following. Thank you for updating us. For isolation purposes, we recommend that you try to plug the GPS device using other USB ports on your computer. If the issue persists, it is possible that there's a problem with the device itself. We advise contacting the GPS device manufacturer for further assistance. Feel free to post back if you have other concerns. Garmin USB Drivers 2.3.1.2 on 32-bit and 64-bit PCs This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from drivers without restrictions. Garmin USB Drivers 2.3.1.2 is available to all software users as a free download for Windows.
This article provides information on how to fix the problem that Garmin wearable devices aren't recognized on Windows 10.
Garmin Driver Update
Original product version: Windows 10, version 1709, Windows 10, version 1607
Original KB number: 3183365
Garmin Usb Driver Download
Symptoms
After you upgrade a computer or device to Windows 10, certain Garmin wearable devices may not work as expected when they're connected to a USB port.
Although the Garmin device shows up in Device Manager and is displayed as a connected drive in File Explorer, it isn't accessible. Attempts to access the drive trigger errors such as the following ones:
Please insert a disk.
The directory name is invalid.
Cause
Datalogic Adc Driver download. This problem occurs because Garmin devices formatted with FAT12, FAT16, or FAT32 file systems aren't recognized as mass storage devices by a computer or device that's running Windows 10.
Resolution
To resolve the issue, download and install the latest version of Garmin Express software. The Garmin Express tool recognizes the connected device and updates its boot code to make it compatible with Windows 10.
This issue is documented by Garmin at the following site:
Device is not detected in Windows 10 after updating to the Anniversary update.
To download the latest Garmin Express tool, go to Garmin Express.
Third-party information disclaimer
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
My Garmin GPS MAP 60CS will not communicate with Garmin MapSource City Select V7.0 on my system. The system is Windows 7 Ultimate SP1 X64.
I have tried all USB ports with the same result. Either nothing happens when I first plug in and turn on the GPS device, or, if the 60CS has never been plugged into the particular USB port, I get the popup 'Device driver software was not successfully installed'
Whether or not I get this message, when I attempt to transfer data to/from the GPS device from MapSource, it is not automatically detected, and when I click the Find Device button, I get a popup with the message: No devices found..
All other USB devices are functioning in all USB ports, so I know there is not a hardware problem.
This GPS device was working properly at one time, and it works properly on another computer, which is running Windows XP SP3, so I know that the GPS is not defective.
I attempted a system restore, thinking that the recent install of another USB device caused the problem, but this had no effect.
I tried booting into another install of the same OS (I have dual-boot on the system), but it did not work there either - same error messages.
Next, I re-installed Windows 7 Ultimate SP1 X64 in the 2nd boot of the dual-boot system, did not allow any Windows updates - and re-installed the Garmin MapSource City Select 7.0 software. Now the GPS device is able to transfer data to/from the PC.
I believe this is evidence that something - Windows update, or other software install updated the Windows native USB driver, and doing this it cannot recognize the old USB device (the GPS MAP 60CS).
Note that when installing MapSource software, I never allow the installation of the older Garmin USB drivers - I have read the warnings about this causing BSOD, and I have had this experience.
When the 60CS is working properly, it is with the native Windows USB driver, not the Garmin driver.
As for the still non-functional USB communication on the 'primary' Windows install, I may just leave it alone, and just switch to the 'second' boot when I want to use this device.
But I would really like to know what is going on here.
System specs:
MSI P67A mobo
Intel i5 2500 @ 3.4Ghz
8GB DDR3 SDRAM @ 1600Mhz
BFG NVidia GeForce 9800 GTX+ 512MB
Total of 1.5TB HDD capacity on SATA
Cooler Master 600W PSU
Thanks for your help.
FW